These terms are valid for both products bought in the webshop as well as for products bought in our store.



Webshop Administrator

The webshops products are sold and delivered by Miccishop, Buissness ID: 2049810-9, Maariankatu 3b, 20100 Turku. Phone: +358 50 32 48 758, www.verkkokauppamiccishop.fi, info@miccishop.fi.



Orders and Deliveries

The webshops flower product assortment is only valid in Miccishops own delivery area. The delivery area covers Turku. The other products in our assortment in our webshop we deliver to everywhere in Finland.

The flower products in our assortment are unique so we strive to make according to possibilities the bouquets similar to the product picture. In case that the product or part of the product is not available it will be replaced by a similar product.

All products include 24% value added tax, except for food products which have 14% of value added tax.

Product deliveries elsewhere than Turku need to be paid in advance by wire transfer or through the checkout.



The customer is responsible for the correctness of the given information. In case a order cannot be delivered due to faulty information, Miccishop will not return the products nor the delivery costs to the customer. We also aren't responsible for other direct or indirect costs that prevent the delivery of the products.

In case the delivery in question is a flower delivery, take notice of the following points so that we can handle your order.

  1. Delivery day

  2. Delivery area, only within Turku unless otherwise agreed.

  3. Recipients name, address and phonenumber as well as possible door code.

  4. Card text. (not mandatory)



Delivery time

Orders that we have received weekdays before 16 o'clock, can be delivered witin the same day. Unless otherwise agreed upon the products are sent as soon as possible, when we have received a confirmation of payment or received a proof of payment to our e-mail address: info@miccishop.fi.

If in question is a delivery of mourning flowers to a chapel, the order should be made 1 day before the start of the event. The order should be marked with the deceased's name, time and place.

If you want a delivery elsewhere or some other special arangement kindly contact us by e-mail, info@miccishop.fi or by phone, +358 50 32 48 758.



Cancellation

The order can be cancelled free of charge if it isn't flower products or the delivery hasn't left. Flower products are unique and always made as a custom work for the customer so for this reason we don't cancel made orders.



Return

Flower products are made as custom works for the customer so they don't have the same right to return provided by the Consumer Protection Law. Food products also don't have a right to return. All other products have a 14 day right to return in accordance with the Consumer Protection Law. The product shall be returned unused in a whole sellable original package. In cancellations you always must notify us immediately to the phone number: +358 50 32 48 758.



Reclamation

For flower orders we only use fresh flower. In case there is something to remark on the quality, reclamation need to be made immediately after the by showing the faulty flowers.



Wire Transfer

Our bank information for wire transfers is:

Recipient: Miccishop

Account number: FI52 1590 3500 1007 87

BIC: NDEAFIHH

Message: orderers name and phone.